FAQs

How long does shipping take?

Orders are typically processed within 1–2 business days, then arrive within 7–10 business days once shipped. Where the carrier provides tracking, we’ll email you a tracking link once your order is on its way.

How do I track my order?

Once your order ships, we’ll email you a shipping confirmation, including a tracking link where the carrier provides one. You can also check your order status anytime by signing into your account.

What's your return policy?

We offer a 30-day return policy. In most cases — damaged, defective, missing, or incorrect items — we resolve this directly with a refund or replacement, and you won't need to send anything back. See our full Return & refund policy for details.

What payment methods do you accept?

We accept all major credit and debit cards through Shopify Payments, as well as PayPal.

Can I change or cancel my order after placing it?

Get in touch with us as soon as possible after ordering. If it hasn't shipped yet, we'll do our best to update or cancel it — once it's on its way, our standard return process applies instead.

How do I get in touch?

Send us a message through our Contact page. We usually respond within 24 hours.